PRICING:
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
While every effort is made to prepare our catalogs and Web Site as accurate as possible,
manufactures may go up or down after publication and pricing will adjust accordingly.
SHIPPING:
Basically it is FREE SHIPPING in GA, AL, FL, TN, AR, NC, VA, MS, KY, AR, LA and
WV with the order of $500 or more. All shipments are shipped FOB from our location,
does not set or control freight rates. We try to ship the most economical way, usually
UPS Ground. When orders exceed UPS Ground limits on size or weight we then
ship Motor Freight or Common Carrier (PREPAID AND ADDED TO THE INVOICE). Shipments
to Alaska and Hawaii are shipped UPS 2nd Day Air or FedEx. Sorry we do not use Parcel
Post or Bus as a method of transport.
TERMS: WE ACCEPT VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, AND MONEY ORDER.
WE DO NOT SHIP COD
RETURNS: NO RETURNS WITHOUT PRIOR AUTHORIZATION FROM CUSTOMER SERVICE.
·
Returns must be in original carton and be in new condition
as determined by HM Store Fixture Co.
·
Custom orders, Special orders, Imprint orders, Close-outs,
and used items are NOT RETURNABLE.
·
Merchandise drop shipped - Factories return policy applies.
·
Merchandise may be returned within 14 days of invoice
with a 25% restocking fee. (received in Atlanta within 30 days of invoice). NO RETURNS
AFTER 30 DAYS.
·
CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES ON
RETURNS (OUTGOING AND INCOMING).
·
Physical return address: 6695-I Jimmy Carter Blvd.,
Norcross, GA 30071
DAMAGED MERCHANDISE: MUST BE REPORTED WITHIN 15 DAYS OF RECEIPT (CARRIERS WILL NOT
HONOR CLAIM AFTER 15 DAYS).
RECEIVED VIA UPS OR FEDEX: When merchandise is discovered damaged after opening
- call HM Fixture Co. immediately to report damage.
DO NOT RETURN MERCHANDISE YOURSELF. Keep original carton and all packing materials.
RECEIVED VIA MOTOR FREIGHT: If delivered damaged, note damaged on both the drivers
copy and your copy and have the driver sign both copies. YOU CAN NOW FILE CLAIM
WITH THE CARRIER. If concealed damages are found, keep the carton and call the carrier
for an inspection report. If we can be of any service to help file claims call our
customer service. DO NOT REFUSE OR RETURN DAMAGED GOOD'S TO US.
BACK ORDERS: IF OUT OF STOCK WE WILL BACK ORDER UNLESS OTHERWISE REQUESTED NOT TO.
Separate shipping charges will be billed with each shipment.
HANDLING CHARGES: WE WILL GLADLY FILL ANY SIZE ORDER. ALL ORDERS LESS THAN $500.00
WILL BE SUBJECT TO A $25 OR 10% OF TOTAL ORDER AMOUNT, WHICHEVER GREATER, HANDLING
CHARGE.